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Automate 40%
of your support
calls in minutes

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Assumes average cost per call of $5 and $1.50 cost per automated call with RedRoute
UNTUCKit

UNTUCKit taps RedRoute
for the holiday season.

Explore the UNTUCKit Case Study
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0 minutes: RedRoute
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Customer

Immediate call resolution
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40%
Cost reduction
on day one

Company

Improve customer satisfaction and lower costs
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70%
Automation of
simple requests

Support Agent

Focus on high-value customers with complex questions
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Turn on your free trial in a 30 minute implementation call

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Supported integrations

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"RedRoute saved us the long and costly process of finding a big, clunky enterprise solution. RedRoute is simple to use, quick to set up, and more powerful than other solutions we looked at.”
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"The minute we turned on RedRoute, phones stopped ringing in our call center. I’ve never loved the sound of silence so much.”
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"The team is wonderful, the product works really well, and our customers love the efficiency. What more can you ask for from an automation solution?”
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"RedRoute is going to take eCommerce contact centers by storm. This is exactly what we’ve been looking for and what our customers have been demanding.”
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Frequently Asked Questions

How does RedRoute work?
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RedRoute is a voice assistant that acts as one of your call center agents to answer and resolve customer requests. It integrates with your phone system and customer management system to make the customer’s updates. If RedRoute can’t assist, the call is seamlessly escalated to your call center agents.

How many calls will RedRoute automate for me?
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Up to 70% of Tier 1 support calls. We see customers automating half their calls on day one, increasing from there.

What types of companies can use RedRoute?
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Our current solution works best for transportation and eCommerce companies. However, we are expanding our feature set all the time. Think we should focus on your industry? Let us know.

Can I start for free?
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Yes. We offer a full-feature 30 day free trial, which begins when you automate your first call. Most customers get up and running within an hour and see savings on day one. Start now.

Do I need my IT team to use RedRoute?
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No! Our solution is built for you. Just connect your existing software through our 30+ integrations, choose initial preferences, and we’ll handle the rest. It takes less than an hour.

What integrations do you support?
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We have 30+ integrations with major software like Shopify, Magento, Genesys, Aircall, Twilio, and more. Curious if we integrate with your software? Reach out.

How long does it take for RedRoute to automate my calls?
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Automation begins immediately after setup (which takes under an hour).

Can RedRoute automate SMS or chat?
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At this time, RedRoute focuses only on voice calls. If your company uses voice and SMS or chat, we can automate your calls so your team can focus on other channels.